Terms of Service.

These Terms of Service (“Terms”) govern your use of the Schoolo platform, websites, and mobile applications. By using the Service you agree to these Terms on behalf of your institution.

1. The Service

Schoolo provides a cloud-based School Management CRM that automates admissions, attendance, fees, communication, library, transport, and reporting for educational institutions. Specific modules and limits depend on your subscription tier.

2. Accounts & access

Your institution is responsible for maintaining account credentials, assigning user roles, and ensuring authorized personnel access only the data they need. You must notify us promptly of any unauthorized access.

3. Acceptable use

• Use the Service only for lawful school management purposes.
• Do not attempt to reverse-engineer, copy, resell, or disrupt the Service.
• Do not upload malicious code, illegal content, or data you do not have the right to upload.
• Respect the privacy and rights of students, staff, and parents whose data you manage.

4. Subscription & payment

Subscriptions are billed monthly or annually as agreed. Fees are stated exclusive of GST. Payment is via UPI, cards, net banking, or NEFT. Late payment may result in suspension of the Service after written notice.

5. Data & privacy

Your institution retains ownership of all data uploaded to Schoolo. Our handling of that data is governed by our Privacy Policy. We act as a data processor and apply industry-standard security controls.

6. Service levels & support

We aim for 99.9% uptime measured monthly, excluding scheduled maintenance announced in advance. Support is provided as described in your subscription plan: email-only on Starter, priority phone/chat on Growth, and a dedicated success manager on Enterprise.

7. Intellectual property

Schoolo retains all rights to the platform, software, brand, and documentation. Your institution receives a non-exclusive, non-transferable right to use the Service during the subscription term.

8. Termination

Either party may terminate at the end of any billing cycle with 30 days' written notice. On termination we provide a 30-day window to export your data, after which it is deleted from production systems.

9. Limitation of liability

To the maximum extent permitted by law, Schoolo's aggregate liability under these Terms shall not exceed the fees paid by your institution to Schoolo in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Governing law

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts at New Delhi.

11. Changes to these terms

We may update these Terms from time to time. Material changes will be notified via the platform and email at least 30 days before they take effect.

12. Contact

Questions about these Terms? Email us at [email protected] or call +91 92208 69794.

This page is a working summary of our Terms of Service. The legally binding version is provided in your Master Service Agreement during onboarding.